Legal

Privacy Policy

Last updated: 7/29/2026

1. Who we are

South Menu (“we”, “us”) operates the southmenu.xyz website and the South Menu and South Generator products. We act as the data controller for personal information processed through these services.

2. Data we collect

  • Account data: email address, username, hashed password.
  • License data: license key, product, hardware identifier (HWID) used solely to enforce single-machine licensing.
  • Payment data: processed by our payment provider — we never see your card number.
  • Usage data: IP address, timestamps, anonymized telemetry to detect abuse and improve stability.
  • Support data: messages and screenshots you voluntarily provide to support staff.

3. Why we process it

We process your data to deliver the service you paid for, prevent fraud, enforce our Terms, comply with legal obligations, and improve product reliability. We do not sell your personal data, and we do not share it for advertising.

4. Cookies

We use strictly-necessary cookies for authentication and session continuity, and a small number of first-party analytics cookies to understand aggregate traffic patterns. You can clear or block cookies in your browser; doing so may break login.

5. Third-party services

We rely on a small set of trusted processors: a payment provider for checkout, a CDN for downloads, a transactional email provider, and Discord for community support. Each processor receives only the data required to perform its function.

6. Data retention

We retain account and license data while your account exists, plus a reasonable period afterwards to handle fraud and accounting obligations. Support tickets are retained for up to 24 months. Anonymized analytics may be retained longer.

7. Your rights (GDPR)

If you live in the EU/UK, you have the right to access, correct, export, restrict, or delete the personal data we hold about you, and the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, contact [email protected].

8. Security

Passwords are hashed using modern algorithms. Sensitive endpoints are rate-limited. Production infrastructure is access-controlled and logged. No system is perfectly secure — but we take incidents seriously and will notify affected users without undue delay.

9. Children

South Menu is not directed at children under 16, and we do not knowingly collect data from them. If you believe a minor has registered, contact us and we will remove the account.

10. Changes to this policy

We may update this policy as the product evolves. Material changes will be announced in the Panel or via email.